Frequently Asked Questions
Everything you need to know about shopping for your home at McLernons.
What are your standard delivery times?
We typically process and dispatch orders within 2-3 business days. Depending on your location, standard delivery for furniture and home decor usually takes between 5 to 10 business days.
Do you offer international shipping?
Currently, McLernons specializes in domestic shipping. Please check our shipping policy page for a full list of regional zones we serve and any applicable heavy-item surcharges.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do your products come with a warranty?
Yes, many of our furniture pieces and appliances come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our support team.