Returns & Exchanges
At McLernons, we want you to be completely satisfied with your home furnishings; if an item isn't the right fit, you can return it within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for return to receive a Return Authorization number.
Prepare the Item
Ensure the product is in its original condition and repackaged securely in the original boxes to prevent damage during transit.
Arrange Transportation
For small decor, use a trackable courier service; for large furniture pieces, our team will help schedule a professional collection from your home.
Inspection and Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing